Returns & Exchanges at Noah's Fine Watches & Jewelry
We want you to treasure your purchase forever, which is why we offer a 30-day return policy for all unworn timepieces and jewelry in their original packaging. Please note that custom-engraved items and resized rings are considered final sale and cannot be returned.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our concierge team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Place your item in its original presentation box, including all certificates of authenticity and warranty cards, and pack it securely in a shipping box.
- 3.Affix Prepaid Label
Print and attach the complimentary insured shipping label provided via email to ensure your high-value parcel is fully protected during transit.
- 4.Inspection and Refund
Once our master jewelers verify the condition of the piece, your refund will be processed to the original payment method within 5-7 business days.